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Report Explores Digital Access as a Human Right

²ÝÁñÊÓƵ-EGOV and the Digital Future Society present their latest joint report examining how universal digital access is a means of achieving SDG 11.

Date Published
19 May 2023

²ÝÁñÊÓƵ-EGOV and the Digital Future Society (DFS) have released their latest joint report ¡ª .

The report is written by ²ÝÁñÊÓƵ-EGOV Research Associate  as part of the Digital Access as a Human Right in Cities project. The main goal of the publication is to help local administrators, policymakers and civil society advance SDG11 and promote the well-being, rights and agency of people, communities, and environment.

An estimated 68% of the world¡¯s population (6.6 billion people) are expected to live in cities by 2050. Thus, cities around the world are increasingly pursuing digital transformation strategies to keep pace with the rapid development of emerging technologies and meet the needs of city residents, while working to mitigate or manage the effects of global crises.

While internet access rates are two times higher in urban areas versus rural areas, and cities are more likely to have near universal mobile network coverage, with higher quality coverage compared to rural areas, these statistics only tell part of the story when it comes to the state of urban digital access.

The COVID-19 pandemic, climate and political crises, conflicts, forced displacement, and deepening economic inequality have exacerbated and further amplified existing digital divides, rendering access more difficult for systematically marginalized and excluded communities.

Cities have a unique opportunity to shape the future of digital governance and help ensure that urban digitalization is contributing to sustainable development.
Bushra Ebadi, Associate Researcher at ²ÝÁñÊÓƵ-EGOV

Realising universal digital access as a means of achieving SDG 11 remains a challenge for cities around the world. There are currently no cities that have successfully eliminated digital divides and inequalities entirely. While there is no perfect model or roadmap to follow, there are best practices and lessons that can be learned from and adopted for each unique urban context. This whitepaper includes case studies from Barcelona, Johannesburg, Mexico City, Riga and Toronto.

By adopting a more comprehensive approach to digital access that integrates human rights, intersectionality and systems, local city administrators, policymakers, and civil society can promote the wellbeing, rights, and agency of people, communities, and the environment while helping to address digital divides.

The full report can be downloaded from .

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